Return Policy
Refund & Returns Policy
Effective Date: January 1, 2023
Wellness Supply & Distribution
We value your business and strive to provide exceptional products and services. Please carefully review our refund policy, which outlines the terms and conditions for refunds.
All Sales Are Final
All purchases are final and cannot be canceled, refunded, or exchanged, except in cases of damaged or defective products.
Damaged or Defective Products
If you receive a damaged or defective product, please contact our customer service within 3 days of delivery.
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Include clear photos of the damaged or defective item and your order number.
Refund Eligibility
Refunds are only issued for damaged or defective products. To be eligible, notify us within 3 days of receiving the damaged or defective product.
Refund Process
Once approved, refunds will be issued to your original payment method and may take 3 business days to process.
Exchanges
We do not offer exchanges. For damaged or defective items, follow the process outlined above.
Contact Information
For questions or concerns regarding our refund policy, please contact:
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Phone: 214.383.9998
Policy Changes
Wellness Supply & Distribution reserves the right to modify or update this refund policy at any time without prior notice. Changes are effective immediately upon posting to the website.
Acknowledgement
By making a purchase with Wellness Supply & Distribution, you acknowledge that you have read and agree to this refund policy.
Thank you for your understanding.